Business

All you Need to Know About VoIP

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Digital tech has been developing at an alarming rate and one of the many digital systems to emerge is ‘Voice over Internet Protocol’, or VoIP as it is known in the IT sector. What VoIP brings to the table is audio and video communication via the web and that has changed the business landscape across the globe.

Sending data in batches

VoIP works by sending and receiving data in batches or bundles, with buffering to bring the data back to its original format. For a fine example of today’s VoIP tech, checkout Enterprise Audio /Visual Conferencing, a market leader with all the solutions. Early versions of Internet telephony did have sound quality issues but these were ironed out when high bandwidths arrived; why pay those high by-the-minute charges when you can bypass the telecom corporations completely? When you switch from telephone to Internet telephone, you save a significant amount on your business communication costs, plus you have powerful collaboration tools to facilitate online meetings.

Many platforms use VoIP,

Zoom

This is a US company that provides a free service for individuals and a range of secure business packages for organisations and businesses; most VoIP specialists use the Zoom platform, which has many great features; talk to a local IT support company and they can offer you a free trial – call any landline or mobile number and see for yourself the quality that VoIP brings. They offer several packages to empower your business and with state-of-the-art headsets, your employees can communicate on the fly. Zoom has the ability to host many participants, with small screens on a central console; governments have been using Zoom to host international conferences, with cyber-security professionals managing the network.

Skype

This company was one of the early VoIP pioneers and was acquired by Microsoft and further developed; Skype for Business is a popular choice for many companies, which offers secure communication and a host of tools. You probably use Skype on a personal level and have done for years, but for business, this platform ticks all the boxes.

Facebook & Line

Many communication platforms offer a choice of voice or video call, including Line, which is fine for personal use. Facebook also have Messenger, which uses VoIP for voice and video calls and millions of people rely on these free platforms to keep in touch with family and friends, especially during the lockdowns.

Voice over Internet Protocol is taking over from traditional telephone carriers and the future looks rosy with the IoT and the 10x speeds of 5Gshould mean that everyone can make video calls to anywhere on the planet.

Seanan Karl
the authorSeanan Karl